The Role
The Bar & Grill Supervisor will be part of The Goodwood Hotel and report to the Bar & Grill Manager.

About Us

Goodwood is a quintessentially English estate, set in 12,000 acres of rolling West Sussex countryside. Rooted in our heritage, we deliver extraordinary and engaging experiences in modern and authentic ways.  But what really sets us apart is our people.  It is their passion, enthusiasm and belief in the many things we do that makes Goodwood the unique place it is.

Passionate People

It takes a certain sort of person to flourish in such a fast-paced, multi-dimensional environment like Goodwood.  We look for talented, self-motivated and enthusiastic individuals who will be able to share our passion for Goodwood to be ‘the home of exceptional experiences’.

Our Values

The Real Thing                  Daring Do               Obsession for Perfection    Sheer Love of Life

 Purpose of the Role

Supporting the management of the restaurant operations and delivering an excellent customer experience whilst maximising revenue opportunities. To help lead and inspire the team, creating great relationships between the Front of House and Back of House operations.

Key Responsibilities

• To assist with setting, maintaining and monitoring the Food & Beverage standards in terms of presentation and service, ensuring consistency and quality whilst controlling
• To deliver an amazing customer experience in line with the Goodwood brand
• To ensure your shift has correct staffing to maintain service levels, whilst controlling staffing .
• To ensure compliance with applicable liquor laws, hotel rules and restaurant
• To assist with producing guest feedback from each shift
• To build and maintain good relationships with all customers and handle complaints, requests and enquiries on food, beverage and service correctly and
• To lead by example, offering excellent levels of service and professionalism, and to help the team develop their customer service
• To ensure there is clear consistent and two-way communication within the
• To adhere to the Hotel policies on Fire, Hygiene, and Health & Safety. To ensure that all potential and real hazards are reported and rectified
• To act as an ambassador for the Goodwood brand at all times and to ensure the Goodwood Group values are upheld to both external and internal contacts, through appropriate behaviour and performance.
• To undertake any other duties as requested by the Management team, in accordance with the scope and responsibilities of the

• Passion for what you
• Positive and friendly with a “can do attitude”
• Attention to detail
• Proactive
• Take responsibility for yourself
• Excellent communicator
• Passion for training and developing people

• Cost control management
• Good negotiation and influencing
• A sense of fun!

What do you need to be successful?

• Knowledge of food, wines and
• Health & Safety and/or basic food hygiene
• Relevant experience in bars/restaurants, as well as in leading a

• Please view the Bar Grill Supervisor Job Description document (opens in a pop up)