Assistant Cash Control Manager

Lancing, West Sussex

Permanent, Full Time

Salary Negotiable

Our client is an industry leading organisation with a prominent reputation in the financial services industry. This is a great opportunity for an experienced individual who is looking to progress into a management role. The work will be interesting and varied, and you will be able to both broaden and enhance your experience within an organisation that offers good progression opportunities.

Overview of role:

• You will lead a team of multi skilled colleagues to ensure the effective day to day operations of the cash and debt recovery control function. Liaising with internal and external customers, on a wide range of issues, complaints, and requests for information or advice.
• Liaising with internal and external customers, on a wide range of issues, complaints, and requests for information or advice.
• Leading, motivating and developing team members, coordinating their ongoing training and development.
• Coordinating available resources and monitor team workflow to ensure accurate processing
• Monitoring individual staff and team performance.
• Recommending actions to resolve problems in order to maintain operational efficiency and service quality.
• Recommending and implementing changes to the way in which the team operates to improve service quality and process efficiency.
• Supporting line management in the implementation of centrally driven changes when required
• Scheduling process changes to minimise impact upon customers.
• Providing project support where required ensuring own deliverables are on time and to specification.

Candidate requirements:

• Ability to oversee collection of data and review data analysis, discerning where logical patterns and sequences emerge in a volume of information.
• Anticipates and promptly raises operational or resource issues.
• Ability to identify system/process improvements.
• Establishes realistic timescales to ensure objectives are met.
• Demonstrable MS Office skills, specifically knowledge of Microsoft Excel.
• Confidence in leading/assisting with managing those around you.
• Strong communication skills, both written and verbal.
• Strong problem-solving skills.

Please apply via website or contact Georgina at Harvey John for more information.