National Account Sales Coordinator

Woking

£23k - £25k D.O.E + Benefits

Due to expansion a global manufacturer with worldwide brand presence are now looking for a National Account Sales Coordinator to support the Operations Manager and team.

Job Role

• Order Management
• Review daily orders received
• Review stock shortages
• Review shipping schedule / Microsoft Dynamics AX for next availability
• Advise customer of shortage & agree action plan
• Delay line / order: advise order entry of timing to re-run order
• Cancel line / order: advise order entry of cancellation
• Update customer specific order trackers
• Assist with the booking / re-booking of deliveries where requested
• Assist with the loading of orders where requested
• Liaise with customers where required regarding the status of orders & deliveries
• Customer invoicing
  

Stock Management

• Complete weekly / monthly stock availability reports
• Track contracted volumes vs. purchases where agreements are in place
• Attend regular forecast review meetings in conjunction with Account Managers
• Update & maintain the promotional tracker
• Assist Operations Manager in the prioritising of incoming deliveries to meet customer expectations
• Liaise with Operations Manager to ensure PO's are placed in conjunction with customer specific requirements

Pricing

• Load all new contract pricing as received
• Print contract pricing on a quarterly basis for review & confirmation by Account Manager
• Maintain pricing paper trail for audit purposes

Customer profiles

• Load all new products & promotions to the customer profiles
• Remove discontinued / delisted lines
• Update customer specific requirements, such as labeling, as and when required
• Adapt each profile to reflect account requirements
  

Monthly Sales Stats

• Update monthly invoiced volume / value sales by customer across the national account portfolio
  

New Line Forms

• Complete all customer new line forms as requested
• Key selling features
• Product weights / measurements
• Pricing
• Samples & images
  
  

Sales out analysis

• Maintain all customer specific sales out trackers on a weekly / monthly basis
• Review monthly / quarterly / annual performances & highlight variances to account

manager

• Monitor sell out on all new lines / promotions & communicate to the business as requested
• Support to Operations Manager as required

Skills

• 2 years experience in similar position
• Strong analytical and problem solving skills
• Excel/PowerPoint
• Excellent verbal and written communication skills for a demanding and customer focused working environment
• Excellent personal organisation and business administration skills in accordance with modern best practice methods
• Ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality

Benefits

• 25 days holiday
• 3% Employers pension
• Parking